Showing posts with label intercultural training. Show all posts
Showing posts with label intercultural training. Show all posts

Sunday, 11 October 2015

Linear-active vs. Multi-active cultures: A Cinematic Case Study

Intercultural skills can help save you a lot of frustration, as I experienced last night. Me and my husband went to see 'The Walk' about wire walker Philippe Petit who made it a mission to walk between the two Twin Towers. 

Actually deciding to watch the movie meant 'walking the walk' for me, as I had shivered each time I watched the trailer, due to slight acrophobia. 

So there we were seated, munching on the Cadbury bars. About a third into the movie I noticed 3 people behind us, '4 o' clock', chatting. My guess was that they were of South Asian descent, due to accent. I tell myself it is only a few whispers, until one of their mobile phones starts flashing. As the movie gains intensity, so do their voices. My husband, in a typical English fashion, turns around and gives them a strict 'look'. 

Halfway into the movie, after constant chatting from the upper row, my husband decides to go and speak to the staff, to avoid 'causing a scene'. Again, very English. 

A member of staff enters the screen room and respectfully tells the speaking spectators to be quiet. As Petit takes his first steps on the wire, I am finally able to fully focus. 

In the above situation, anyone could easily have been frustrated. "Why can't they just be quiet?". "I've paid £10 to watch the movie, I'm going to enjoy it, d**n it". 

I don't believe the people chatting were 'naughty'; my guess is that they come from multi-active culture, e.g. India, where people often do several things at the same time (such as talking during a movie.) In linear-active cultures like the UK, people usually do one thing at a time. Just like Petit's walk, it is one step at a time on a straight line. Similarly, members of linear-active societies dislike jumping to other activities, before the former tasks have been finished. 

In multi-active cultures, many people believe that flexibility with tasks, and focus on relationships is the quicker way to reach the goal. As an example, one can look at how people queue for the bus. Queueing and not cutting in line is of very high importance in the UK, while in other places like India or Spain, people tend form a group in front of the bus entrance. 

Are you from a linear-active or multiactive culture? Do you want to find out more about how to improve your cross cultural skills? Visit my website www.herminehodson.com 

Wednesday, 30 September 2015

Intercultural Training and Life Coaching

I am in the business of culture and confidence. Through intercultural training I help organisations develop their communication skills (incl. negotiation, etiquette, body language) and cultural knowledge to strengthen relationships with partners and clients across cultures.

Confidence is an essential part when dealing with someone from a different culture; understanding the values, social codes and business etiquette rules helps you navigate safely when doing business abroad.

Confidence is also key part of what I do, since it is often a missing piece of the puzzle when taking a new direction in your life. By having someone there to listen to you, taking you seriously, create action plans, and follow up on your progress, your confidence increases significantly. 

When I arrived to Spain in 1999, I was unaware of cultural differences, since I had never been therefore. The first year I felt intimidated because I thought everyone was talking so loud, and gesticulating so much! Little did I know that the high expression of feelings in Spain were signs of sincerity. The more I held back, the more it looked like I was covering up, or hiding something. The more emotions you show, the more you give the impression of showing your pure self! 

After a couple of years I stopped feeling alarmed and adapted instead, to "survive". As a modest Swede, it was challenging to express more emotions, but boosting myself  up brought confidence being in Castilian territory. 

After having spent several years in the Spanish capital, my voice will now instantly rise, and my hands will start moving each time I speak Spanish!